Gleny Edward

This is to certify that Gleny Edward has successfully completed

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Interpersonal Communication Skills

Communicate effectively based on clear, detailed understanding gained through mindful listening, paraphrasing and questioning. Adapt verbal, visual and vocal communication to different contexts to build and maintain rapport with stakeholders. Deliver complete, clear, and coherent spoken messages that encourage and enable listeners readers to take appropriate, timely action.

Signed

Dated: February 6, 2024

Professional Skills:

Dylan Jones, Director, Corporate English Solutions

This is to certify that Gleny Edward has successfully completed

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Email Writing 1

Craft effective email replies using in depth understanding of readers through effective reading, paraphrasing and questioning. Write complete, clear, coherent emails that encourage and enable readers to take appropriate, timely action. Adapt formality and tone to match the purpose and audience of different emails to engage stakeholders.

Signed

Dated: February 6, 2024

Professional Skills:

Dylan Jones, Director, Corporate English Solutions