This is to certify that Koo Yoke Har has successfully completedf3476006-42fa-44b0-a01c-43c95cc6248cCustomer-Centric Writing SkillsUnderstand RHB's core service commitments and how to apply them in writing. Communicate benefits to customers from their perspective. Understand the process of breaking down and explaining concepts to a specific audience. Identify opportunities and transfer key messages to the customer proactively.SignedDated: March 8, 2024Bespoke Course:
Customer-Centric Writing SkillsBespoke Course
Dylan Jones, Director, Corporate English Solutions
This is to certify that Koo Yoke Har has successfully completed
f3476006-42fa-44b0-a01c-43c95cc6248c
Customer-Centric Writing Skills
Understand RHB's core service commitments and how to apply them in writing. Communicate benefits to customers from their perspective. Understand the process of breaking down and explaining concepts to a specific audience. Identify opportunities and transfer key messages to the customer proactively.
Signed
Dated: March 8, 2024
Bespoke Course:
Customer-Centric Writing Skills
Bespoke Course
Dylan Jones, Director, Corporate English Solutions
Koo Yoke Har
Understand RHB's core service commitments and how to apply them in writing. Communicate benefits to customers from their perspective. Understand the process of breaking down and explaining concepts to a specific audience. Identify opportunities and transfer key messages to the customer proactively.
Issued on
8 March 2024
Expires on
Does not expire